Securus Technologies, Innovation That Delivers A Bright Future

NBC Miami recently featured a story regarding contraband cell phones in prisons. The person interviewed was Robert Johnson, a retired corrections officer. The topic is important to Johnson as he was the victim of a crime involving gunshot wounds in his own home due to retaliation by a former inmate. Johnson believes the targeting was attributed to his position within the correctional facility. His primary role was confiscating contraband, a dangerous job at best. Having confiscated a valuable package from a gang within the prison, the confiscation of the $50,000 package deemed him a target. Being shot over six times in his own home, Johnson made it his mission to stop the problem. After many surgeries and living in pain, he paired with Securus Technologies to spread the news of a proposed solution, which has recently been tested in several Florida facilities. The problem grew so far out of hand, an infant was killed because of violence attributed to a contraband device.


The solution that’s been proposed by Securus Technologies is a device called a Wireless Containment System, or WCS. The device looks and acts as a cell tower within the facility. It’s able to detect the signal coming from the device and block the call or message that’s attempted. A message to the user stating that the call is disconnected plays, rather than the call being connected. The new WCS technology is being tested in several Florida facilities with more planned for the future. Securus Technologies isn’t releasing the actual number of calls blocked, however, it’s believed to be in the billions. Johnson, who now works as a consultant for Securus, is so passionate about his seven-year journey; he’s now trying to get legislation passed that would require the devices in correctional facilities.


Securus Technologies is a Texas-based company that works with thousands of facilities nationwide. The technology they’re most famous for is their telephone service for inmates and other telecommunication products. Video visitation, voicemail and messaging are just a few of the services they offer. Their monitoring services are often praised by customers and facility employees. Making the facilities safer and running smoothly for everyone involved is Securus’ priority. The company’s existence spans a period of over 30 years and can reduce the price of calling and add new technology all the time. Through well-planned acquisitions and innovation, Securus Technologies’ stays ahead of the game and is on the path to a bright future.


Securus Technologies develops crucial tools in the fight against illegal cell phones

Securus Technologies, one of the nation’s leading providers of prison security systems, has been slowly deploying the first iterations of its Wireless Containment System, a hi-tech solution that enables corrections officers to block unauthorized cellular calls within the nation’s prisons. The system has been years in the making, with Securus having to receive special waivers from the Federal Communications Commission in order to allow the system to operate, on a trial basis, in a few of the nation’s more remote carceral facilities.



A powerful and innovative weapon in the fight against prison gangs


The Wireless Containment System’s strength has turned out to be one of its weaknesses. The system is a straightforwards adaptation of military-grade technology that was used in the wars in Iraq and Afghanistan. First developed to intercept insurgent communications over cellular networks, the system quickly proved itself in battle, helping U.S. troops to intercept enemy communications and pinpoint their locations in ways that were never before possible.


But the system had some serious drawbacks for any attempt at creating a civilian application based on it. It operated by spoofing the signals from network relay towers, tricking all cellular devices within its range of operation into thinking that they were communicating with the nearest tower when, in fact, their calls were being routed through the interception system. The problem was with how effective the system was. Within a radius of up to five miles, the system would attract the signals of all cellular devices, causing them to automatically route their calls through it.


In creating the civilian version, Securus needed to demonstrate that its Wireless Containment System would not interfere with legitimate phone calls taking place outside of the prisons where it is deployed. The company has been able to do this, at least to some extent. With a few kinks left to work out, the system has only been approved for deployment at some of the more remote prison locations. However, Securus believes that all of the problems with interference will be worked out by the middle of next year, opening the way for nationwide deployment of the WCS.


Where it has been installed, the Wireless Containment System has proven to be nearly 100-percent effective in blocking all unauthorized cellular calls. It has also enabled officers to detect the location of all contraband cellular devices within the prisons where it is operational, allowing for the near total confiscation of unauthorized cell phones.


These are very good initial results for a system that has only been in existence for a couple years. Securus had expedited the development of it due to the ongoing threat posed by the ever-increasing number of cell phones in prisons. So far, things are looking quite good for the future of the WCS.


Securus Technologies Demonstrates Superiority in Product Development

Securus Technologies, a tech company that specializes in the provision of technology used in the monitoring, investigation, and maintenance of public safety, challenged the quality of Global Tel Link’s products. Global Tel Link is a Securus’ rival company and provides similar services. Securus Technologies approached a technology judge to have him validate who has the best, sophisticated and modern technology-based products. Global Tel Link instigated this technology bake-off when they tried to compare their products to those developed by Securus Technologies.


Richard Smith’s thoughts on this technology bake-off


According to CEO Richard Smith, it was unfair for Global Tel Link to compare themselves with Securus. This comparison act was uncalled for because Securus had dedicated four years and invested over $700 million in the development of their products. Additionally, Securus Technologies has experience in developing high-tech products and has acquired companies. The products to be compared include customer services and telephone calling platforms. Richard further elaborated that Securus Technologies is familiar with Global Tel Link systems. Securus claimed that it owns a larger product set as well as a call center, unlike Global Tel Link that outsources these services.


Securus Technologies products are incomparable. Their systems such as Voice Biometrics, Data Analytics, Video Visitation, Payment Facilitation, Jail Management System, and Location Based Services are the best in the market. Previous Global Tel Link’s customers also testify that Securus Technologies products are more superior. The win/loss ratios also confirm that Securus Technologies generate more revenue than their competitors. Customers also claim that they prefer Securus three times more than they do Global Tel Link. Richard urged Global Tel Link to take the technology challenge.